Course 16 of 20 · Battery and Flexibility Desk Academy

Flexible Industrial Customer Contracts

Stage D, Multi-asset and portfolio specialisation. Level 8 of 10.

Contracting flexibility with industrial consumers: baselines, interruption rights, notice, compensation and verification of delivered reduction.

124 chapters · 11 modules · every chapter one 8 to 10 minute explainer · builds on: Course 08, Course 10, Course 15

Enrol or enquire See the 124 chapters
How a chapter is delivered

One chapter is one idea taken to the point of use

Each chapter covers one idea to the point where you can use it, and comes two ways: a narrated explainer, and a deep dive audio discussion of around thirty minutes that works the same material at depth.

Self-paced throughout, and the same chapters can be taught as a cohort. Chapters run in order: each one assumes only what the chapters before it taught, and capability belonging to a later course is named and deferred rather than half-covered.

Curriculum

11 modules · 124 chapters

Open any module for its full chapter list, in teaching order.

M0 What a Flexibility Contract With a Factory Actually Buys Ch 1-10
  1. The Load That Can Be Paid Not to Run
  2. Granted by the Customer, Held by the Provider
  3. Why This Is Not a Supply Deal and Not an Option Trade
  4. The Four Terms That Decide Whether the Deal Works
  5. What the Aggregated Unit Already Assumes About This Contract
  6. Obligations Inherited From the Service You Sold Upstream
  7. Where the Money Reaches the Factory Gate
  8. Who Signs, Who Operates and Who Can Say No
  9. Named Programmes Change, the Mechanism Does Not
  10. What This Material Hands On and to Whom
M1 Reading an Industrial Site for Flexibility Ch 11-21
  1. Which Machines Can Actually Be Turned Down
  2. Thermal Inertia as the Cheapest Flexibility on Site
  3. Shiftable Work Against Genuinely Lost Production
  4. Rebound: The Demand That Comes Back Afterwards
  5. The Process Nobody Will Let You Touch
  6. Sub-Metering and the Load You Can Actually See
  7. A Standby Generator Is Not Demand Reduction
  8. Behind-the-Meter Storage Owned by the Customer
  9. How Often the Plant Can Repeat the Favour
  10. The Site Visit That Changes the Offer
  11. Flexibility That Disappears When the Plant Changes
M2 The Baseline as a Measurement Choice Ch 22-33
  1. A Baseline Is an Estimate of What Would Have Happened
  2. Every Baseline Method Has a Direction and an Incentive
  3. Averaging Recent Days: Simple, and Gameable
  4. Longer Histories Resist Inflation and Track Change Badly
  5. The Baseline Argument and Its Assumptions
  6. Same-Day Adjustment and What It Repairs
  7. Weather Normalisation for a Temperature-Driven Load
  8. Normalising Against Production Rather Than Calendar
  9. Metering the Controlled Equipment and Skipping the Estimate
  10. Control Groups and Statistical Estimation of Reduction
  11. Published Baseline Rules You Can Read Against Yours
  12. Agreeing the Baseline in Writing Before Anyone Is Paid
M3 The Interruption Right: Who Grants It and Who Holds It Ch 34-45
  1. Defining the Right the Consumer Grants Away
  2. How Much Demand the Right Reaches
  3. Duration, Frequency and the Annual Cap on Exercise
  4. Seasonal and Time-of-Day Windows on the Right
  5. Blackout Dates the Consumer Keeps for Itself
  6. The Opt-Out the Consumer Retains and What It Costs
  7. Firm Obligation Against Best Endeavours
  8. Automated Curtailment and the Right to Act Directly
  9. Exclusivity: Can the Consumer Grant the Same Load Twice
  10. Sub-Delegating the Right Into a Larger Unit
  11. The Inversion Check: Reading a Clause for Direction
  12. Compensation Flows Opposite to the Right
M4 Notice, Instruction and the Moment of Exercise Ch 46-56
  1. Notice Is the Term the Consumer Negotiates Hardest
  2. Matching Notice to the Service Sold Upstream
  3. Day-Ahead, Hour-Ahead and Instantaneous Grants
  4. The Instruction as a Document With a Timestamp
  5. Who at the Plant Must Receive It, and Who May Acknowledge
  6. Signalling Standards and the Automated Handshake
  7. The Late Call and the Call That Never Came
  8. Cancelling, Shortening or Extending a Live Event
  9. Test Calls and the Right to Prove the Resource
  10. The Consumer's Internal Playbook for a Call
  11. Drilling the Arrangement Before It Is Needed
M5 Paying for Flexibility Ch 57-68
  1. Two Payments, One for Standing By and One for Reducing
  2. The Availability Payment and What It Buys the Provider
  3. Paying per Megawatt-Hour Actually Not Consumed
  4. Compensating the Production the Plant Gave Up
  5. Sharing What the Reduction Earned Upstream
  6. A Floor Under the Consumer's Annual Earnings
  7. Charges Avoided and Who Keeps the Saving
  8. The Payment Conditional on Verified Delivery
  9. Invoicing, Timing and the Long Wait for Cash
  10. Putting Two Flexibility Offers on One Basis
  11. An Illustrative Payment Ledger for One Contract Year
  12. The Payment Terms Worth Refusing to Offer
M6 Verifying the Reduction That Was Delivered Ch 69-80
  1. What Verification Has to Prove, and to Whom
  2. The Measurement Chain From Machine to Invoice
  3. Computing Delivered Reduction Against the Agreed Baseline
  4. Published Verification Protocols and What They Are For
  5. Whole-Site Measurement Against Equipment-Level Measurement
  6. Partial Delivery and How It Is Scored
  7. Over-Delivery and Whether It Should Be Paid
  8. The Reduction That Happened for Another Reason
  9. Counting the Rebound Inside the Verified Figure
  10. Data Quality, Gaps and Estimated Readings
  11. The Evidence Pack Behind One Paid Event
  12. When the Consumer Disputes the Measured Figure
M7 Performance, Shortfall and Remedy at the Customer Ch 81-91
  1. Measuring One Customer's Performance Over a Season
  2. Defining the Shortfall Event in Plain Words
  3. What the Consumer Owes When It Does Not Reduce
  4. Withholding Availability Money Rather Than Charging Damages
  5. Derating the Contracted Quantity After Repeated Misses
  6. Relief Events a Factory Can Legitimately Claim
  7. Force Majeure Written for an Industrial Consumer
  8. Curing Poor Performance Without Terminating
  9. Termination Rights on Each Side, and Their Price
  10. The Site That Closes Mid-Term
  11. Where Desk-Level Failure Handling Takes Over
M8 The Rest of the Agreement Ch 92-102
  1. Term, Renewal and the Equipment You Left Behind
  2. Registering the Load in Whose Name
  3. Getting the Consumer's Electricity Supplier to Agree
  4. Clashing With the Consumer's Own Tariff Incentives
  5. Access to the Site, the Panel and the Data
  6. Who Owns the Consumer's Consumption Data
  7. Confidentiality Where the Reduction Is Visible to Competitors
  8. Taxes, Levies and the Treatment of a Flexibility Payment
  9. Change in Law and a Programme That Was Redesigned
  10. Assignment, Change of Control and a New Plant Owner
  11. Reading a Whole Agreement for Internal Contradiction
M9 Winning, Onboarding and Living With the Customer Ch 103-113
  1. The Conversation That Starts on the Factory Floor
  2. Answering the Objection That Production Comes First
  3. Getting the Agreement Through the Customer's Approvals
  4. Commissioning the Resource and the First Proving Call
  5. The First Real Call and What It Teaches
  6. Keeping the Plant Interested Between Events
  7. Reporting Back to the Customer Each Quarter
  8. Revising the Contracted Quantity as the Plant Evolves
  9. Every Promise Made Over the Same Factory Load
  10. What a Flexibility Customer Is Worth Keeping
  11. Renewal With Three Years of Performance Data
M10 A Worked Industrial Flexibility Agreement and Its Limits Ch 114-124
  1. The Brief: One Cold Store, One Grinding Plant, One Desk
  2. Choosing a Baseline, Part One: The Two Candidate Methods
  3. Choosing a Baseline, Part Two: The Method Each Site Gets
  4. Drafting the Curtailment Annexe for the Case Sites
  5. Setting Notice and Payment for Each Case Consumer
  6. The First Instructed Event, Verified End to End
  7. The Event the Grinding Plant Refused
  8. The Disputed Measurement and How It Was Settled
  9. The Case Year Reconciled Against What Was Promised
  10. The Finished Documents Audited for Inverted Direction
  11. What Contracting Industrial Flexibility Cannot Do

The brochure gives each of these 124 chapters a paragraph on what it covers and what you can do once you have worked through it.

This is course 16 of twenty

It stands alone, and it is also the entry point to the Battery and Flexibility Desk Academy pathway.

Enrol or enquire See the whole pathway